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Practical AI project guide · By Yes AI

What the 2026 automated decision privacy rules require

Published 7 min read

From 10 December 2026, Australian Privacy Principle 1 requires some organisations to explain in their privacy policy how computer programs make or inform decisions about people, and the rule covers spreadsheets and rule-based software as well as AI. This guide works through the tests in the OAIC's September 2026 fact sheet and the preparation a business can do now. It is administrative guidance only, so confirm your position with the OAIC's material or a privacy lawyer.

Quick answer

From 10 December 2026, an organisation covered by the Privacy Act must update its privacy policy if it has arranged for a computer program to make, or substantially and directly inform, a decision that could significantly affect a person's rights or interests, using that person's personal information. The policy must describe the kinds of personal information used, the kinds of decisions the program makes alone and the kinds of decisions it substantially and directly informs.

Operations manager and privacy officer reviewing a printed decision flowchart at a Melbourne office table
Finding the decisions that software makes or informs comes before rewriting the privacy policy.

What changes on 10 December 2026?

Amendments made by the Privacy and Other Legislation Amendment Act 2024 add APP 1.7 to 1.9 to the Australian Privacy Principles. From 10 December 2026, an APP entity must add specific information to its APP privacy policy when three conditions are met: it has arranged for a computer program to make a decision, or to do something substantially and directly related to making it; the decision could reasonably be expected to significantly affect an individual's rights or interests; and personal information about that individual is used in the program's operation. The OAIC published a fact sheet and version 2.0 of its APP 1 guidelines in September 2026 to explain how it reads each condition.

Does the rule apply to your business?

The obligation applies to APP entities: Australian Government agencies and the organisations the Privacy Act 1988 covers. According to the OAIC, most small businesses with an annual turnover of $3 million or less are not covered, and turnover for this purpose counts income from all sources. Some small businesses are covered regardless of turnover, so check the list below before assuming you are exempt. A business covered for any of these reasons must meet APP 1 in full, including the new wording about automated decisions.

  • A health service provider.
  • A business that trades in personal information.
  • A contractor providing services under a Commonwealth contract.
  • A credit reporting body or an operator of a residential tenancy database.
  • A reporting entity under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006.

What counts as a computer program and a decision?

The OAIC reads computer program broadly. Its fact sheet lists pre-programmed rule-based processes, AI and machine learning, ordinary software, apps and word-processing tools, and generative AI that produces text, images, video or code, including chatbots. A decision includes choosing to act or not act, doing or refusing to do something, and outcomes that could benefit or disadvantage a person. APP 1.9 confirms that refusing or failing to make a decision counts. In the OAIC's own example, a care provider's spreadsheet formula that ranks clients for follow-up is in scope, and it stays in scope if staff use the ranking to decide whom not to contact.

Does human review take a decision out of scope?

Often it does not. A program is substantially and directly related to a decision when its output is a key factor with a direct connection to the decision a person makes. The OAIC says this applies whether the output is advisory or determinative, and that machine learning or generative AI outputs used in significant decisions would generally be in scope unless they are subject to extensive human oversight and control. You are also treated as having arranged for a program when you buy third-party software, configure an off-the-shelf product or rely on its advisory outputs, so using a vendor's tool does not move the obligation to the vendor.

A practical internal test: if staff rarely change the program's recommendation, or would need to justify departing from it, treat the program as substantially and directly related to the decision until a qualified adviser tells you otherwise.

Which decisions significantly affect someone?

Significant means more than trivial, with the potential to considerably influence a person's circumstances or outcomes. A right is a moral or legal entitlement to have or do something, and an interest is a concern, benefit or stake. The OAIC adds that vulnerability matters, because the same decision can weigh more heavily on people experiencing vulnerability. Its fact sheet gives a non-exhaustive list of decisions it would generally treat as in scope. Several of them apply to ordinary businesses as well as to government and finance.

  • Recruitment software that sorts candidate profiles and informs hiring decisions.
  • AI-generated reports used to rank employee performance or decide promotions, bonuses or pay.
  • Approving or rejecting a loan or credit application, or assessing eligibility for insurance.
  • Personalised or differential pricing by online retailers selling significant goods.
  • Programs that prioritise access to health or disability services.
  • Decisions about admission to education or training, scholarships or grants.

What must the privacy policy say?

APP 1.8 requires three items: the kinds of personal information used in the operation of the programs, the kinds of decisions made solely by the programs, and the kinds of decisions where a program does something substantially and directly related to making them. You may group decisions and information types into categories, but the result must be meaningful to a reasonable person, and the use of sensitive information such as health information or biometric templates should be clear. Commercially sensitive information and trade secrets are excluded, though the OAIC notes that information which would only cause embarrassment or public criticism does not fall within that exclusion.

How can you prepare before 10 December?

Most of the work is finding the decisions, which sit in HR, finance, customer service and marketing tools as often as in anything labelled AI. Work through the steps below, record what you find and give the draft wording to whoever approves your privacy policy. Where a vendor's product is involved, the OAIC expects providers to give their customers clear, high-level information about how the software can be used to make decisions, so ask your vendors for it in writing.

  • List every system that scores, ranks, filters, approves, declines or prices something about an individual, including spreadsheets with formulas.
  • For each one, record the personal information it uses and the decision it makes or informs.
  • Note whether a person decides using the output, or the program decides alone.
  • Assess whether the decision could significantly affect the individual, noting any vulnerable groups.
  • Draft grouped privacy policy wording for the in-scope decisions and have it reviewed.
  • Add each in-scope system to your AI register so new tools are checked before they go live.

Hypothetical uses and how the APP 1.7 tests might apply

Hypothetical usePersonal information usedLikely reading of the testsPractical step
Recruitment platform ranks applicants for a shortlistCV details and screening answersIn scope: recruitment sorting is on the OAIC's listDescribe the shortlisting decision and information types in the policy
Spreadsheet formula ranks clients for priority serviceAge, address and health indicatorsIn scope on the OAIC's spreadsheet exampleRecord the formula's owner and add it to the AI register
Website chatbot answers questions about opening hours and parkingNone, or a first name onlyLikely out of scope: no decision that significantly affects the personKeep the chatbot disclosure; review if it starts handling refunds or eligibility
Staff draft quote replies with an AI assistant, then edit and send themCustomer name and job detailsDepends on whether the quote decision is significant and how much staff rely on the draftDocument who decides and how often drafts are changed
Accounting software flags customers for approval or refusal of a payment planPayment history and amounts owedPossibly in scope if the flag is a key factor in refusing a planAsk the vendor how the flag is produced and measure how often staff override it
AI report ranks staff for bonus decisionsPerformance metrics and attendanceIn scope: listed by the OAICCover it in the privacy policy and in staff communication

Practical checklist

  • Confirm whether the business is an APP entity, including the turnover test and the list of businesses covered regardless of turnover.
  • List every program that makes or informs a decision about an individual, including spreadsheets and vendor tools.
  • For each one, record the personal information used and whether a person or the program makes the final call.
  • Check how often staff change the program's output before relying on human review as a reason a use is out of scope.
  • Ask each vendor for written, high-level information on how its product makes or informs decisions.
  • Draft grouped privacy policy wording, flag any sensitive information and have a qualified adviser review it.
  • Name an owner to recheck the list whenever a new tool or feature that scores, ranks or approves goes live.

Common questions

Does this apply if a person always signs off the final decision?

Sign-off alone does not settle it. The OAIC's test asks whether the program's output is a key factor with a direct connection to the decision. If staff usually accept the recommendation, the program is likely to be substantially and directly related to the decision. The OAIC says machine learning or generative AI outputs used in significant decisions would generally be in scope unless subject to extensive human oversight and control.

We use a vendor's software. Is the privacy policy wording their job?

The OAIC expects the obligation to stay with the organisation using personal information to make the decision. Buying, configuring or relying on third-party software counts as arranging for the program. Vendors are expected to give customers clear, high-level information so they can write accurate privacy policy wording, so ask your provider for that description in writing well before December.

Do we have to explain how the algorithm works?

No. APP 1.8 asks for the kinds of personal information used and the kinds of decisions involved, and commercially sensitive information and trade secrets are excluded. The OAIC wants wording a reasonable person can understand, grouped where sensible, without overwhelming readers with technical detail. Make sure the description still lets a person see what kind of decision is being made about them.

Our turnover is under $3 million. Can we ignore this?

Possibly, but check first. The OAIC says most small businesses with turnover of $3 million or less are not covered by the Privacy Act, yet several kinds of business are covered regardless, including health service providers, businesses that trade in personal information and Commonwealth contractors. If you are covered for any reason, APP 1 applies in full, including the automated decision wording.

What if we are unsure whether a use is in scope?

The OAIC's fact sheet says entities in doubt should take a cautious approach and include the information in their privacy policy. Record your reasoning for each borderline case, including how the output is used and how often staff depart from it, so you can revisit the decision if the OAIC publishes further examples or your process changes.

Sources and further reading

Continue planning

Turn the project decision into an agreed next step

Describe the business process, project stage and decision you need to make. We can discuss scope, evidence and who should own the next step. Keep confidential records, credentials and sensitive commercial details out of this enquiry.